Terms of Sale

1. Introduction

These Terms of Sale ("Terms") govern the purchase of courses and services on CLAPFORM. By making a purchase, you agree to be bound by these Terms in addition to our Terms of Service and Privacy Policy.

2. Seller Information

Courses are sold by CLAPFORM on behalf of independent instructors.

CLAPFORM
Address: [To be completed]
Email: contact@clapform.com
Registration Number: [To be completed]
VAT Number: [To be completed]

3. Products and Services

CLAPFORM offers access to online courses created by instructors:

  • Video lessons and educational content
  • Course materials (documents, exercises, quizzes)
  • Instructor support and feedback
  • Course certificates upon completion
  • Lifetime access to purchased courses (unless otherwise stated)

Each course page contains a detailed description of the content, learning objectives, prerequisites, and instructor information.

4. Pricing

4.1 Course Prices: All prices are displayed in [currency - to be completed] and include applicable taxes unless otherwise stated.

4.2 Price Changes: Instructors may change course prices at any time. The price you pay is the price displayed at the time of purchase.

4.3 Promotions: Special offers, discounts, and promotional codes may be available from time to time and are subject to specific terms and conditions.

5. Payment

5.1 Payment Methods: We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • PayPal
  • [Other payment methods - to be completed]

5.2 Payment Processing: Payments are processed securely through third-party payment providers (Stripe, PayPal). CLAPFORM does not store your full credit card information.

5.3 Payment Authorization: By providing payment information, you authorize us to charge the stated amount.

5.4 Failed Payments: If payment fails, your enrollment will not be processed. You will be notified and may attempt payment again.

6. Order Process

  1. Browse courses and select the one you wish to purchase
  2. Click "Enroll" or "Buy Now"
  3. Review your order details
  4. Enter payment information
  5. Confirm your purchase
  6. Receive confirmation email with access to the course

Once payment is confirmed, you will have immediate access to the course content.

7. Refund Policy

7.1 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on most courses. You may request a refund within 30 days of purchase if:

  • The course does not meet your expectations
  • You experience technical issues that cannot be resolved
  • The course content differs significantly from the description

7.2 Refund Exceptions

Refunds may not be granted if:

  • You have consumed a significant portion of the course (typically more than 50% of content)
  • You request a refund after downloading course materials extensively
  • 30 days have passed since purchase
  • The course was purchased through a promotional code or gift

7.3 How to Request a Refund

To request a refund, contact our support team at support@clapform.com with:

  • Your order number
  • Course name
  • Reason for refund request

Refunds are typically processed within 5-10 business days and will be credited to your original payment method.

7.4 Subscription Refunds

For subscription-based services, you may cancel your subscription at any time. You will continue to have access until the end of your current billing period. No partial refunds are provided for unused time.

8. Course Access

8.1 Lifetime Access: Unless otherwise stated, you have lifetime access to courses you purchase, subject to these Terms.

8.2 Platform Changes: We reserve the right to modify, update, or discontinue courses or platform features at any time. If a course is discontinued, you will receive advance notice.

8.3 Account Termination: If your account is terminated for violation of our Terms of Service, you will lose access to all purchased courses.

9. License and Usage Rights

When you purchase a course, you receive a limited, non-exclusive, non-transferable license to:

  • Access and view course content for personal use only
  • Download course materials for offline viewing (where permitted)
  • Complete course exercises and assignments

You may NOT:

  • Share, resell, or redistribute course content
  • Copy, reproduce, or modify course materials
  • Share your account credentials with others
  • Use course content for commercial purposes without permission

10. Instructor Revenue Sharing

CLAPFORM facilitates course sales on behalf of instructors. Instructors receive a percentage of course sales revenue after deducting:

  • Payment processing fees
  • Platform commission
  • Applicable taxes

Specific revenue share percentages are outlined in instructor agreements.

11. Taxes

11.1 VAT/Sales Tax: Prices may include or exclude VAT/sales tax depending on your location. Applicable taxes will be clearly displayed at checkout.

11.2 Tax Responsibility: You are responsible for determining and paying any additional taxes that may apply in your jurisdiction.

12. Liability Limitations

CLAPFORM acts as an intermediary between instructors and students. We are not responsible for:

  • The quality, accuracy, or completeness of course content
  • Instructor availability or responsiveness
  • Learning outcomes or employment results from course completion
  • Technical issues beyond our control

13. Dispute Resolution

If you have a dispute regarding a purchase, please contact our support team first. We will work to resolve the issue amicably.

If we cannot resolve the dispute, it will be subject to the dispute resolution process outlined in our Terms of Service.

14. Consumer Rights (EU/UK)

If you are a consumer in the European Union or United Kingdom, you have additional rights under consumer protection laws, including:

  • Right to withdraw within 14 days (waived when you begin accessing digital content)
  • Right to a remedy if digital content is faulty
  • Right to proportionate price reduction or refund

By purchasing and immediately accessing course content, you acknowledge that you waive your right of withdrawal under EU Consumer Rights Directive.

15. Changes to These Terms

We may update these Terms of Sale from time to time. Changes will be posted on this page with a new "Last Updated" date. Continued purchases after changes are posted constitute acceptance of the updated Terms.

16. Contact Us

For questions about these Terms of Sale or your purchases, contact us at:

Email: dev.clapform@gmail.com
Support: support.clapform@gmail.com
Address: 170 chemin d'anglars 46160 Cadrieu France

Last updated: February 2026